48
Questions and answers
Q: Why won’t my oven turn on?
A: When the oven does not turn on,
check the following:
1. Is the oven plugged in securely?
Remove the plug from the outlet,
wait 10 seconds and reinsert.
2. Check the circuit breaker and the
fuse.
Reset the circuit breaker or replace
the fuse if it is tripped or blown.
3. If the circuit breaker or fuse is all
right, plug another appliance into
the outlet. If the other appliance
works, there probably is a problem
with the oven. If the other appliance
does not work, there probably is a
problem with the outlet.
If it seems that there is a problem
with the oven, contact an
authorised Service Centre.
Q: My oven causes interference
with my TV. Is this normal?
A: Some radio and TV interference
might occur when you cook with the
oven. This interference is similar to
the interference caused by small
appliances such as mixers,
vacuums, blow dryers, etc. It does
not indicate a problem with your
oven.
Q: The oven won’t accept my
programme. Why?
A: The oven is designed not to accept
an incorrect programme. For
example, the oven will not accept a
4th stage.
Q: Sometimes warm air comes from
the oven vents. Why?
A: The heat given off from the cooking
food warms the air in the oven
cavity. This warmed air is carried
out of the oven by the air ow
pattern in the oven. There are no
microwaves in the air. The oven
vents should never be blocked
during cooking.
Q: Can I use a conventional oven
thermometer in the oven?
A: Only when you are using GRILL
and CONVECTION cooking modes.
The metal in some thermometers
may cause arcing in your oven and
should not be used on
MICROWAVE and COMBINATION
cooking modes.
Q: There are humming and clicking
noises from my oven when I
cook by COMBINATION. What is
causing these noises?
A: The noises occur as the oven
automatically switches from
MICROWAVE power to GRILL/
CONVECTION to create the
COMBINATION setting. This is
normal.
Q: My oven has an odour and
generates smoke when using the
COMBINATION, GRILL and
CONVECTION function. Why?
A: After repeated use, it is
recommended to clean the oven
and then run the oven without food,
glass tray, and roller ring on GRILL
for 5 minutes. This will burn off any
food, residue or oil which may
cause an odour and/or smoking.
NN-C69KSM_EPG.indb 48 2019/07/29 18:14:51
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