Pantum M7310DN Series User Manual

130
Online printing
does not work
The cable between the
computer and the printer is
not connected properly.
Driver program of printer is
not installed correctly.
• Printer internal failure.
• Please disconnect the printer cable and
then connect it again.
• Please uninstall and then reinstall the
printer driver.
Problems in
scanning
Scanning error
• Data cable of the device
is not properly connected.
• The scan driver is
installed incorrectly.
• The LCD screen prompts
error messages.
• Ensure proper connection of the data
cable.
• Reinstall the scan driver.
Problems
with Paper
Handling
Paper feed
failure
• The printer paper isn’t put
properly.
• The print media is
beyond the usage
specification range.
• The pickup roller is dirty.
Too many papers in paper
tray.
Please install printing medium correctly;
please print with manual feed tray if
special printing medium is used to print.
• Please use the print media within the
specification range.
• Please clean the pickup roller.
Take the excessive papers out from paper
tray; please print with manual feed tray if
special printing medium is used to print.
Paper Jam
Too many papers in paper
tray.
• The print media is
beyond the usage
specification range.
• There is foreign matter in
the feed channel.
• The pickup roller is dirty.
• Internal parts failure.
Take the excessive papers out from paper
tray; please print with manual feed tray if
special printing medium is used to print.
Take the excessive papers out from paper
tray; please print with manual feed tray if
special printing medium is used to print.
• Clean the paper path.
• Please clean the pickup roller.
Print multipage
feed
• Excessive static
electricity on the print
media.
• The print media is damp
or sticks together.
• Internal parts failure.
• Re-separate the print media to eliminate
some static electricity. It is suggested that
you use the recommended print media.
Separate the print media or use better
quality and dry print media..
Note:
• If the problem persists, please contact the customer service center. See the Three
Guarantees certificate for contact details.

Pantum M7310DN Series Specifications

General

Brand	Pantum
Model	M7310DN Series
Category	All in One Printer
Language	English