Contents
Before You Begin ..............................................................................................................................................................................................8
Audience, Purpose, and Required Skills ............................................................................................................................................... 8
Related Poly and Partner Resources .....................................................................................................................................................8
Privacy Policy ...............................................................................................................................................................................................8
Overview of Poly Edge E Series Phones .................................................................................................................................................... 9
Product Overview of Poly Edge E Series Phones .............................................................................................................................. 9
Poly Edge E100 and Edge E220 Features and Capabilities ...................................................................................................... 9
Poly Edge E300 Series Features and Capabilities ....................................................................................................................... 9
Poly Edge E400 Series Features and Capabilities .....................................................................................................................10
Poly Edge E500 Series Features and Capabilities .....................................................................................................................10
Poly Edge E Series Phones Hardware Overview ............................................................................................................................ 11
Poly Edge E100 and Edge E220 Phones Hardware Overview .............................................................................................. 11
Poly Edge E300 Series Phones Hardware Overview ............................................................................................................... 14
Poly Edge E400 Series Phones Hardware Overview ............................................................................................................... 17
Poly Edge E500 Series Phones Hardware Overview ............................................................................................................... 21
Poly Edge E Expansion Module .......................................................................................................................................................25
Surround LED Lighting Bar .............................................................................................................................................................. 29
Poly Edge E Series Phones UI Overview ........................................................................................................................................... 29
Poly Edge E Series Phone Screens ................................................................................................................................................. 29
Icons Used on Poly Edge E Series Phones ................................................................................................................................... 34
Busy Lamp Field Icons ....................................................................................................................................................................... 35
Getting Started ...............................................................................................................................................................................................37
Logging In to Your Poly Edge E Series Phone ...................................................................................................................................37
Log In to a Phone .................................................................................................................................................................................37
Log Out of the Phone .........................................................................................................................................................................37
Log In to a Host Phone as a Guest ..................................................................................................................................................37
Log In to a Guest Automatic Call Distribution Phone ..............................................................................................................38
Change Your Login Password ......................................................................................................................................................... 38
Locking Your Phone .................................................................................................................................................................................38
Lock Your Phone .................................................................................................................................................................................39
Unlock the Phone ............................................................................................................................................................................... 39
Finding Phone Information ....................................................................................................................................................................39
Password Required to Access Basic Settings ............................................................................................................................. 39
Access Help and Support Information ..........................................................................................................................................39
Find Phone Information ....................................................................................................................................................................40
Entering Information on Your Phone ................................................................................................................................................. 40
Options to Enter Information in Data Fields .............................................................................................................................. 40
Changing Audio Settings ........................................................................................................................................................................42
Change Audible Ringer Settings .....................................................................................................................................................42
Set a Ringtone for Incoming Calls .................................................................................................................................................. 42
Set a Ringtone for Individual Contacts .........................................................................................................................................42
Change the Volume ............................................................................................................................................................................42
Enable Acoustic Fence ...................................................................................................................................................................... 42
Mute and Unmute the Microphones .................................................................................................................................................. 43
Accessibility Features ...................................................................................................................................................................................44
Users Who Are Deaf or Hard of Hearing .......................................................................................................................................... 44
Users with Limited Mobility ..................................................................................................................................................................44
Users Who Are Blind, Have Low Vision, or Have Limited Vision ............................................................................................... 45
Text-to-Speech ......................................................................................................................................................................................... 45
Enable Text-to-Speech ......................................................................................................................................................................45
Use the Text to Speech Feature ..................................................................................................................................................... 45
Customizing the Text Style ....................................................................................................................................................................46
Customize the Text Style ................................................................................................................................................................. 46
Audio Calls ....................................................................................................................................................................................................... 47
Placing Audio Calls ...................................................................................................................................................................................47
ii