Poly TC10 Administrator's Guide

Contents
Before You Begin ..............................................................................................................................................................................................4
Audience, Purpose, and Required Skills ............................................................................................................................................... 4
Product Terminology Used in This Guide ............................................................................................................................................4
Related Poly and Partner Resources .....................................................................................................................................................4
Getting Started ................................................................................................................................................................................................. 5
Poly TC10 Overview ..................................................................................................................................................................................5
Poly TC10 in Poly Video Mode as a Room Controller ................................................................................................................ 5
Poly TC10 in Zoom Rooms Mode .....................................................................................................................................................5
Poly TC10 Hardware Overview ........................................................................................................................................................7
Poly TC10 Local Interface .................................................................................................................................................................. 8
Poly TC10 Status Bars ......................................................................................................................................................................... 8
Home Screen in Poly Video Mode ....................................................................................................................................................8
Access the Poly Control Center ........................................................................................................................................................9
Waking the Poly TC10 .........................................................................................................................................................................9
Accessibility Features .............................................................................................................................................................................10
Users Who Are Deaf or Hard of Hearing .....................................................................................................................................10
Users Who Are Blind, Have Low Vision, or Have Limited Vision ..........................................................................................10
Users with Limited Mobility ............................................................................................................................................................ 10
Setting Up the Poly TC10 ............................................................................................................................................................................ 12
Power the Poly TC10 with PoE ............................................................................................................................................................ 12
Power the Poly TC10 with a PoE Injector .........................................................................................................................................12
Set up the Poly TC10 for the First Time in Paired Mode .............................................................................................................. 12
Set up the Poly TC10 for the First Time as a Standalone Device ............................................................................................... 13
Configuring Network Settings ..............................................................................................................................................................13
Manually Configure IPv6 Address Settings ................................................................................................................................ 13
Manually Assign a Host Name and Domain Name ....................................................................................................................14
Manually Configure DNS Settings .................................................................................................................................................14
Configure Poly TC10 VLAN Settings ............................................................................................................................................14
Manually Pair the Poly TC10 with a Video System ........................................................................................................................ 15
Using the Poly TC10 in Poly Video Mode ............................................................................................................................................... 16
Cameras ...................................................................................................................................................................................................... 16
Selecting the Primary Camera ........................................................................................................................................................ 16
Using Camera Presets ....................................................................................................................................................................... 16
Environment Controls ............................................................................................................................................................................ 17
Control Room Elements Using the Poly TC10 ........................................................................................................................... 17
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode ........................................................................ 17
Using the Poly TC10 in Zoom Rooms Mode .......................................................................................................................................... 19
Switch Between Controller and Scheduler Mode .......................................................................................................................... 19
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode ........................................................................................ 19
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode .........................................................................................19
Device Maintenance ..................................................................................................................................................................................... 21
Updating TC10 Software ....................................................................................................................................................................... 21
Unpair the TC10 from a Video System .............................................................................................................................................. 21
Restart the TC10 ......................................................................................................................................................................................21
Factory Reset the Poly TC10 ................................................................................................................................................................21
Factory Restore the Poly TC10 in the UI .......................................................................................................................................... 22
Factory Restore the Poly TC10 in the Zoom Device Manager ................................................................................................... 22
Troubleshooting .............................................................................................................................................................................................23
View the Poly TC10 and Paired Video System Information ........................................................................................................23
Downloading Poly TC10 Logs ...............................................................................................................................................................23
Paired IP Devices ......................................................................................................................................................................................23
IP Device Can’t Pair to the Video System ....................................................................................................................................23
IP Device Doesn’t Display on the Available Devices List ........................................................................................................24
Paired IP Device is Disconnected .................................................................................................................................................. 24
IP Device Paired to Inaccessible Video System ......................................................................................................................... 25
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Poly TC10 Specifications

General

Brand	Poly
Model	TC10
Category	Conference System
Language	English