When You Have Problems Operating the Machine
9
1
When You Have Problems Operating the
Machine
The following chart gives explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Important
❒ Check the contact address and Serial No. of Machine shown in the call service
message, and then contact your service representative.
Problem Cause Solution
“
Please wait.” ap-
pears.
This message appears
when you turn on the op-
eration switch.
Wait for the machine to get ready.
“
Please wait.” ap-
pears.
This message appears
when you change the ton-
er bottle.
Wait for the machine to get ready.
Although the copier
screen appears when the
machine is turned on us-
ing the main power
switch, it cannot be
switched to another
screen by pressing the
{Printer} or {Scanner} key.
Functions other than the
copier function are not
yet ready.
Wait a little longer.
The machine has just
been turned on and the
User Tools screen is dis-
played, but the User
Tools menu has items
missing.
Functions other than the
copier function are not
yet ready. Time required
varies by function. Func-
tions appear in the User
Tools menu when they
become ready for use.
Wait a little longer.
The display is off. The screen contrast knob
is turned to the dark posi-
tion.
Set the screen contrast knob to the light
position to see the display panel prop-
erly. See “Control Panel”, About This
Machine.
The display is off. The machine is in Energy
Saver mode.
Press the {Energy Saver} key to cancel
Energy Saver Mode.
The display is off. The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when
the operation switch is
turned on.
The main power switch is
turned off.
Turn on the main power switch.
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