Troubleshooting When Using the Facsimile Function
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3
❖ Others
When Memory Is Full
This section explains likely causes of and possible solutions for problems related
to full memory.
Problem Cause Solution
All fax documents stored
in memory have been
lost. Those documents in-
clude ones stored
through Memory Trans-
mission/Reception,
Memory Lock, Substitute
Reception, or Auto Docu-
ment.
When about one hour
passes after power to the
machine is turned off, all
fax documents stored in
memory are lost.
If any documents have been lost for this
reason, a Power Failure Report is auto-
matically printed when the machine is
turned on. If fax documents stored for
Memory Transmission have been lost,
check the destinations and resend the
documents. If fax documents received
through Memory, Memory Lock or
Substitute Reception have been lost,
ask the senders to resend the docu-
ments. If Auto Documents have been
lost, reprogram them. See p.48 “Turn-
ing Off the Main Power / In the Event
of Power Failure”.
When a correct password
is entered, you cannot
print documents that ap-
pear in the confidential
box or bulletin board box,
or transmit / print out
stored documents.
Documents are locked by
a security function if in-
correct passwords are en-
tered a certain number of
times.
Contact the administrator.
[Prg. Dest.] or [Manual En-
try] does not appear.
This function is made un-
available by the en-
hanced security function.
Contact the administrator.
The following functions
are not available: For-
warding, Store File in the
Information Box, routing
e-mail received via
SMTP.
This function is made un-
available by the en-
hanced security function.
Contact the administrator.
Problem Cause Solution
Memory is full.
Cannot scan any more.
Transmitting scanned
pages only.
The memory is full. If you press [Exit], the machine returns
to standby mode and starts transmit-
ting the stored pages.
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