Ricoh IM C2500 Series User Manual

Messages Displayed When Logging in to the Machine Using an IC Card Fails
Message Cause Solution and reference
"Authentication has
failed."
*0150-401
The card is locked
because the number of
times an incorrect PIN
code was entered
exceeds the limit.
Unlock the card.
"Authentication has
failed."
*0151-401
An incorrect PIN code
was entered.
Enter the correct PIN.
"Authentication has
failed."
*0153-402
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
"Authentication has
failed."
*0154-402
Reading of an IC card
has failed.
Set the IC card on the authentication device
correctly and for a longer duration.
"Authentication has
failed."
*0156-401
An incorrect user name
or password was
entered.
Enter the correct user name and password.
"The card authentication
device is not connected."
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
A malfunction is
temporarily occurring
on the machine.
Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 11 "Turning On and Off the Power"
Messages Displayed When the LDAP Server is Unavailable
The settings procedure is described using the [Classic] screen type of [Settings] as an example. When
you are using the [Standard] screen type, confirm the name of the setting items in the list below.
9. Troubleshooting
292

Ricoh IM C2500 Series Specifications

General

Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Speed	33.6 Kbps
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Warm-up Time	21 seconds
Memory	2 GB RAM
Paper Output	500 sheets
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed	25 ppm (black/color)
Copy Speed	25 copies per minute
Paper Capacity	2, 300 sheets
Connectivity	Ethernet, USB 2.0
First Print Speed (Color)	7.5 seconds
Processor	Intel Atom Processor Bay Trail: 1.46 GHz
Hard Disk Drive	320 GB
Supported Paper Sizes	A3, A4, A5, B4, B5
Paper Weight	52 to 300 g/m²
Duplex Printing	Standard
Scan Destinations	Email, Folder, USB
Fax Resolution	200 x 200 dpi
Interface	Ethernet, USB 2.0
Mobile Printing Support	Apple AirPrint, Mopria, Google Cloud Print
Dimensions	587 x 685 x 788 mm