When You Cannot Print
This section describes what to do if printing does not start even after performing [Print].
Problem Cause Solution
Printing does not start. The power is off. Check the cable is securely plugged into
the power outlet and the machine. Turn
on the main power switch.
Printing does not start. The machine is set to
"Offline".
Press [Online].
Printing does not start. The cause is displayed on the
display of the control panel.
Check the error message or warning
status on the display panel and take the
required action.
Printing does not start. The interface cable is not
connected correctly.
Connect the interface cable securely. If
it has a fastener, fasten that securely as
well. See "Connecting to the Interfaces",
Network and System Settings Guide
.
Printing does not start. The Ethernet interface cable is
connected to the system
interface.
Connect the Ethernet interface cable to
the printer interface. See "Connecting to
the Interfaces", Network and System
Settings Guide .
Printing does not start. The correct interface cable is
not being used.
The type of interface cable you should
use depends on the computer. Be sure to
use the correct one. If the cable is
damaged or worn, replace it. See
"Connecting to the Interfaces", Network
and System Settings Guide .
Printing does not start. The interface cable was
connected after the machine
was switched on.
Connect the interface cable before
turning on the machine.
Printing does not start. The login user name, login
password, or driver
encryption key is invalid.
Check the login user name, login
password, or driver encryption key.
2. Troubleshooting When Using the Printer Function
32
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