Messages Displayed When Using the Scanner
Function
The messages related to the scanner function are displayed on Type 1, 2 and 3 machines.
Messages Displayed on the Control Panel When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Messages Causes Solutions
"Cannot find the specified path.
Please check the settings."
The destination computer name
or folder name is invalid.
Check whether the computer
name and the folder name for
the destination are correct.
"Cannot find the specified path.
Please check the settings."
An anti-virus program or a
firewall is preventing the
machine connecting to your
computer.
Anti-virus programs and
firewalls can prevent client
computers from establishing
connection with this machine.
• If you are using anti-virus
software, add the program
to the exclusion list in the
application settings. For
details about how to add
programs to the exclusion
list, see the anti-virus
software Help.
• To prevent a firewall
blocking the connection,
register the machine's IP
address in the firewall's IP
address exclusion settings.
For details about the
procedure for excluding
an IP address, see your
operating system's Help.
"Entered user code is not
correct. Please re-enter."
You have entered an incorrect
user code.
Check the authentication
settings, and then enter a
correct user code.
Messages Displayed When Using the Scanner Function
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