Unexpected Behavior
42
Media end is detected incorrectly (case 1)
[Problem]
“Media end” is detected even though media is still on the roll.
[Cause/Technical reason]
The roll holder is idling because the roll core size does not fit correctly.
Media remaining quantity is estimated from the rotation amount of roll media. If the flange is
idling, the rotation amount is not measured correctly, and the remaining quantity is detected
smaller.
[Solution]
・Please set the roll core to the roll holder securely.
・If roll core size is too large, put the tape on the inside of the roll core, like the following
figure.
Stick the the tape on
the inside of roll core
roll core roll core with tape