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UPDATING SOFTWARE
Updating Software
There are a number of ways in which the software on your set can be updated. When your set is
produced, the software installed will ensure the correct operation of the set, this may need to be updated
should improvements be made and this is normally carried out automatically if the set is connected to the
internet. For sets which do not have internet connectivity or are not connected to the internet, updates
can be made via the USB socket on the back of the set.
Note: If your set is outside of guarantee and the installation of the software causes a different issue you
may be liable for a chargeable repair service. The reason for this is because you may have an inherent
fault which can cause corruption on one of the boards when installing the software. This could result
in your unit locking into SAFE mode whereby it is stuck in standby. This is not a fault with the software,
this would be caused by an existing faulty board that would have required a repair.
If you experience issues installing your software, and you do get locked into safe mode, you may wish to
try reinstalling the software on an alternate USB as sometimes if the TV cannot read the update due to
the USB Format/type.
Note: For further support with software updates, contact our technical support team or refer to the
‘Product Support’ section of the website. If the TV is using the newest software available it will not
attempt to update the software.
OTA
Over the internet update. You will be noti ed when an OTA update is available for your set.
When the software is downloading and then updating, do not power down the set. This will
interrupt the process and may corrupt the set.
USB
Software can be uploaded onto your set via a USB stick. Only use software recommended by
the manufacturer for this.
OAD
Over Air Download. Similar to OTA, but data is sent to the set via the Digital Television system.
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