93
PRINTING AND SCANNING PROBLEMS
In addition to this section, troubleshooting information can also be found in the
README files for each of the software programs. To view a README file, see
"INSTALLING THE SOFTWARE" (p.34).
Problem Cause and solution Page
The machine
does not print.
The machine is not correctly connected with your
computer.
→ Check both ends of the USB cable and make sure
you have a solid connection. Try a known good
cable.
39
Copy job is performed.
→ Wait until the copy job is complete.
–
Your machine is not selected correctly in the
current application for the print job.
→ When choosing "Print" from the "File" menu
located in applications, be sure you have selected
"SHARP MX-xxxx" (where xxxx is the model name
of your machine) printer displayed in the "Print"
dialog box.
–
The printer driver has not been installed properly.
→ Follow these steps to check and see if the printer
driver is installed.
1 Click the "Start" button, click "Control Panel",
and then click "Printer".
In Windows 7, click the "Start" button and click
"Devices and printers".
In Windows XP, click the "start" button, and
then click "Printer and Faxes".
In Windows 2000, click the "Start" button,
select "Settings" and then click "Printers".
2 If the "SHARP MX-xxxx" printer driver icon is
shown but you still cannot print, the printer
driver may not have been installed correctly. In
this case, delete the software and then
reinstall it.
100
The tray size settings are not the same on the
machine and in the printer driver.
→ Make sure that the size of paper loaded in the tray
and the machine's paper size setting agree.
12
The specified size of paper has not been loaded.
→ Load the specified size of paper in the paper tray.
12
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General
Weight and Dimensions
