Mounting and installing MindConnect Elements
4.4 LED lights of MindConnect Elements
Getting Connected to MindSphere
26 Getting Started, 05/2018
4.4.3 Troubleshooting
Error Problem Possible cause Possible remedy
MCN L1-RUN/STOP
IoT2040 USER LED
ORANGE
MindConnect Element
cannot onboard to
MindSphere
Network connection problem:
• Either IP address is not
valid or configured IP
address already exists in
the network of
MindConnect Nano
• Either disabled or invalid
configured Proxy
• Proxy is offline
• Interrupted Connection
• IP address is configured
via DHCP, but there is no
internet connection.
• Firewall blocks
MindConnect Elements
• Your company’s’ router is
damaged
• Check your configuration
connection: If configured
IP and Proxy are valid
• Check physical
connection: your
company’s router,
Ethernet cables etc.
No internet connection
MCN L2 - ERROR LED
IoT2040 USER LED
ORANGE
Although an asset is
onboarded, no timeseries
are uploaded to Fleet
Manager and Visual
Analyzer.
No connection to datasource Check the connection
between MindConnect Nano
and datasources (Plant
Network ports and cables -
S7/OPC UA Server)
The address of the datapoint
configuration can be
incorrect
• Check the connection
between MindConnect
Nano and datasources
(Plant Network ports and
cables - S7/OPC UA
server)
• Check datasources
configuration.
• Check configuration of
each datapoint.
MindConnect Nano/IoT2040
cannot onboard to
MindSphere
• Incorrect Asset
Configuration
• Not accomplished Asset
Configuration (Network
Connection)
Check configuration of your
asset (Network
Configuration).
Invalid ID of MindConnect
Nano
Check if MindConnect Nano
ID is correct.