Troubleshooting
If
you experience trouble with the camera, try the following solutions.
o
Check
the
items
below,
and
refer
to
"Cyber-shot
Handbook"
(PDF).
If
a code such
as
"C/E:DD:DD"
appears on the screen, refer
to
"Cyber-shot
Handbook."
e
Remove
the
battery
pack,
wait
for
about
one
minute,
re-insert
the
battery
pack,
then
turn
on
the
power.
Ie Initialize
the
sellings
(page
48)
.
•
54
GB
o
Consult
your
Sony
dealer
or
local
authorized
Sony
service
facility.
On repairing cameras with internal memory or Music files function included, data in the
camera may be checked on minimum necessity to verify and improve the malfunction
symptoms. Sony will not copy or save any
of
those data.
Battery pack and power
Cannot insert the battery pack.
• Insert the battery pack correctly by pushing the battery eject lever (page 14).
Cannot turn on the camera.
• After inserting the battery pack into the camera, it may take a few moments for the camera to
power up.
• Insert the battery pack correctly (page 14).
• The battery pack is discharged. Insert a charged battery pack (page 12).
• The battery pack
is
dead. Replace it with a new one.
• Use a recommended battery pack.
The power turns off suddenly.
• Depending on the camera and battery temperature, the power may turn
off
automatically to
protect the camera. In this case, a message
is
displayed on the LCD screen before the power
turns off.
• If you do not operate the camera for about three minutes while the power
is
on, the camera
turns off automatically to prevent wearing down the battery pack. Turn on the camera again
(page 16).
• The battery pack
is
dead. Replace it with a new one.
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