Supermicro H11SSL-I User Manual

H11SSL Motherboard Series User's Manual
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5. Check and change one component at a time instead of changing several items at the
same time. This will help isolate and identify the problem.
6. To nd out if a component is good, swap this component with a new one to see if the
system will work properly. If so, then the old component is bad. You can also install the
component in question in another system. If the new system works, the component is
good and the old system has problems.
3.2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, note that as a
motherboard manufacturer, we do not sell directly to end-users, so it is best to rst check with
your distributor or reseller for troubleshooting services. They should know of any possible
problem(s) with the specic system conguration that was sold to you.
1. Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions'
(FAQs) sections in this chapter or see the FAQs on our website before contacting
Technical Support.
2. BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be
ashed depending on the modications to the boot block code.
3. If you still cannot resolve the problem, include the following information when contacting
us for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your system rst
boots up)
• System conguration
An example of a Technical Support form is posted on our website.
Distributors: For immediate assistance, please have your account number ready when
contacting our technical support department by e-mail.
3.3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The H11SSL Motherboard Series motherboard supports up to 1 TB of ECC DDR4
2400/2666 MHz speed, RDIMM/LRDIMM/3DS/NVDIMM memory in eight (8) slots. See
Section 2.4 for details on installing memory.

Supermicro H11SSL-I Specifications

General

ECC	Yes
Memory voltage	1.2 V
Memory channels	Octa-channel
Memory slots type	-
Supported memory types	DDR4-SDRAM
Maximum internal memory	1024 GB
Supported memory clock speeds	2666 MHz
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
Number of DIMM slots	8
PCI Express x8 (Gen 3.x) slots	3
Supported DIMM module capacities	8GB, 16GB, 32GB, 64GB, 128MB
BIOS type	AMI
ACPI version	5.1
BIOS memory size	128 Mbit
Wi-Fi	No
LAN controller	Intel I210, Realtek RTL8211E
Ethernet interface type	Gigabit Ethernet
On-board graphics card model	Aspeed AST2500
Bundled software	Super Doctor 5 Watch Dog NMI SUM IPMI 2.0, KVM w/ dedicated LAN
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	8 - 90 %
Component for	Server
Motherboard form factor	ATX
Number of SATA III connectors	12
Trusted Platform Module (TPM) version	1.2
Processor socket	Socket SP3
Processor manufacturer	AMD
Compatible processor series	AMD EPYC
Supported storage drive interfaces	SATA III
Harmonized System (HS) code	84733020

Weight and Dimensions

Depth	244 mm
Width	305 mm