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TROUBLESHOOTING GUIDE
Thisisatroubleshoongguideforsomeofthecommonissuesthatoperatorsmightencounterwhenusing
theirmachine.Formoredetailedassistancewithtechnicalissues,contactyourdistributororlocalservice
agent.
The machine may be reset by powering off for 10 seconds.
Brewing problems
Theshotispouringtooslowly:
Tamppressurewastoofirm
Toomuchcoffeeisinthebasket
Thegrindistoofine
Diffusionscreensareclogged;cleanorreplace
Pumppressureistoolow.Ensurethatitissetbetween8‐9.5bar
Brewjetisclogged;whenoperangproperly,60mlshouldflowoutwithin8seconds
Theshotispouringtooquickly:
Tamppressureistoolight
Notenoughcoffeeinthebasket
Grindistoocoarse
Portafilterbasketsarewornorcracked;replace
Brewtemperatureistoocold
Cremaisthinwithlargebubblesandtastesastringent:
Coffeeisold
Grinderburrsaredull
Brewtemperaturemaybesettoolow
Diffuserscreenisloose:
Thisismostlikelycausedbyoverfillingtheportafilterbasketwithcoffee.Thiscausestheexpanding
coffeepucktopushagainstthediffuserandbendthescreen‐to‐screwcontactpointawayfromthe
screw.
Nopumppressurewhenwaterflowsfromthegroup:
Checkwhichbrewstagethegroupisin(shotmerpressuregraphshowsthreebarsforpumppressure.)
InMmode,ittakesseveralshisletoreachfullpumppressure(2forMVP,3forMVPHydra.)
InMPorVPmode,preinfusionand/orrampupmemaybesettoruntoolong.
Pumprelaymayhavefailed
Thepumpcomeson,gaugereadsfullpressure,butnowatercomesout: