Troubleshooting
Hardware Error
The f ollowing table lists the instrument hardware related errors.
Table 4-8: Hardware error codes
Error code Error log message
Possible defect
on board Note
300000000
The system cannot find the device specified. MIO MIO: U 100, U200, U220, Y230
300000001 The device is not ready.
N/A Software
300000002
The AWG register access timeout period has
expired.
MIO, AWG12G MIO: U200, U300 AWG12G: U1000
MIO-AWG12G Cable
300000003 The time-out was generated while measuring data.
AWG12G AWG12G: U1000
300000004
The timer for the trigger has stopped. AWG12G AWG12G: U1000
300000005 PLL doesn’t lock.
AWG12G,
CLK12G
AWG12G: U1000 CLK12G: U3200,
U3250, Y3260...
300000006
AwgController DLL doesn’t lock. AWG12G AWG12G: U1000
300000007
Output board access error Board=No No: Board
number (Start with 0)
OUT10G OUT10G: U500
300000008 Not enough storage is available to process.
N/A Software
300000009
Calibration checksum data has an error. MIO MIO: U300, U390
300000010
Calibration version unmatched. MIO MIO: U300, U390
300000011
YIG tuning has an error. CLK12G CLK12G: U3200, U3250, Y3260...
300000012 The Ipc busy timeout period has expired.
AWG12G AWG12G: U1000
300000013
MemoryController DLL doesn’t lock. AWG12G AWG12G: U1000, U400xx
300000014
MemoryController Dynamic Phase Shift - IPC
error.
AWG12G AWG12G: U1000, U400xx
300000015
MemoryController Dynamic Phase Shift -
Waveform RAM error.
AWG12G AWG12G: U1000, U400xx
300000016
MemoryController Dynamic Phase Shift - System
Clock error.
AWG12G AWG12G: U1000, U400xx
300000017 The Diag busy timeout period has expired.
AWG12G AWG12G: U1000, U400xx
300000019
AWG12G board Calibration checksum data has
an error.
AWG12G AWG12G: U1090
Software
300000020
AWG12G board Calibration version unmatched. AWG12G AWG12G: U1090
Software
300000021 Read Error on Event Input Register.
AWG12G AWG12G: U1000
300000022 Read Error on Trigger Input Register.
AWG12G AWG12G: U1000
300000023 Read Error on Trigger Timer Register.
AWG12G AWG12G: U1000
300000100
Access to EEPROM failed on MIO board. MIO MIO: U300, U390
300000101
Access to EEPRO M failed on OUTP UT board. OUT10G OUT10G: U500, U550
300000102 The relay count is invalid. Board-1
OUT10G OUT10G: U500, U550
300000103 The relay count is invalid. Board-2
OUT10G OUT10G: U500, U550
AWG7000B and AWG7000C Series Service Manual 4–73