Truma AquaGo basic User Manual

22
Troubleshooting
Problem Potential cause Resolution
No hot water at
the faucet
Gas supply is turned off or inter-
rupted.
Check and/or turn on gas supply.
Gas tank is empty. Refill/replace the gas tank.
The appliance is switched off. Switch on the appliance according to
instructions (refer to “Operating proce-
dures” on page10).
Fresh water supply is turned off. Open the fresh water supply.
Power supply to the appliance is
switched off.
Switch on power supply to the appliance.
Defect in the appliance. LED 2 blinks red (refer to “APPENDIX A –
Error Codes” on page37) and contact
a certified service technician if necessary.
Boiling noises Too much lime scale in the Truma
AquaGo® instant water heater.
The appliance must be decalcified (refer
to “Decalcification” on page16).
Hot water tem-
perature too low.
Gas flow to the appliance is too low
(gas inlet pressure < 10.5 in. wc).
Consult vehicle documentation to
determine if gas supply is capable
of providing the necessary vol-
ume of gas for the appliance.
Contact a service technician to ver-
ify a suitable gas installation.
Volume flow of hot water is too
high and/or the temperature of cold
water reaching the appliance is too
low.
Turn down hot water at the faucet or in
the shower in order to reduce volume
flow.
Potentially retrofit a volume flow throttle
into the water system. This must be per-
formed only by a certified service techni-
cian.
Too much lime scale in the appli-
ance.
The appliance must be decalcified (refer
to “Decalcification” on page16).

Truma AquaGo basic Specifications

General

Brand	Truma
Model	AquaGo basic
Category	Water Heater
Language	English