134
Troubleshoong
This secon describes some common problems that you may experience when
using the ViewBoard.
Problem or Issue Possible Soluons
Remote Control is not
working
1. Check whether something is obstrucng the display’s
remote control receiver.
2. Check whether the baeries in the remote control
are installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display and see if the problem is with the
signal and control system.
PC Mode
Problem or Issue Possible Soluons
No PC signal
1. Check the display sengs.
2. Check the display resoluon.
3. Adjust the Hs &Vs (synchronizaon) sengs using
the OSD menu.
Background streaking
1. Choose auto adjust.
2. Adjust clock and phase.
Unsupported format
1. Choose auto adjust.
2. Adjust clock and phase sengs.