48
Screen unknown home calls
If Smart call blocker is on, and you have set profile to screen
unknown home calls, the telephone plays a screening
announcement to the caller when receiving the following
incoming home calls. It asks the caller to respond before
putting the call through to you.
• Incoming home calls with numbers that are “out of area“ or
with numbers set to “Private“;
• Incoming home calls with absent caller ID numbers;
• Incoming home calls with numbers that are not in your
phonebook, allow list, nor block list; or
• Incoming home calls with names that are not in your star
name list.
Screen calls and ask for caller names
When screening a home call, the telephone announces to
the caller, “Hello. Calls to this number are being screened
by Smart call blocker. Please say your name after the tone,
then press pound.” After the caller completes the request, the
telephone announces to the caller “Please wait a moment
while your call is connected.”. The telephone starts ringing and
displays Screened call. After you pick up the call, the telephone
announces the caller’s name, and then asks whether you
want to answer or reject the call, or to forward the call to the
answering system.
N OTES
• You can set Smart call blocker to screen and filter all unknown
home calls. You can easily add incoming phone numbers to your
allow list and block list. This allows you to build up your lists of
allowed and blocked numbers, and Smart call blocker will know
how to deal with these calls when they come in again.
• The telephone announces to the caller with “Hello. Calls to this
number are being screened by Smart call blocker...” If you have
recorded your name in the screening announcements, your
recorded name will replace “this number” in the announcements.
See Screening announcements.
• The screening feature of Smart call blocker is applicable to home
calls only.
• If the caller hangs up before the call is screened, or without leaving
his/her name while the call is being screened, the call will be
logged as missed call in the caller ID log.
• While a call is being screened, you can press ANSWER,
HOME/FLASH or to stop screening and answer the call.
• After the telephone screened a call, and is ringing and announcing
the caller’s name, you can press OFF/CANCEL or SILENCE to silence
the ringer, or press BLOCK to reject the call directly.
• After you picked up a screened call and the telephone is
announcing the screening options, you can press OFF/CANCEL to
hang up the call.
• If Smart call blocker is on and you receive a call waiting home call:
- Smart call blocker will not screen a call waiting home call without
number while on a call. You can press ANSWER,
HOME/FLASH or to take the new call.
- After you have picked up a screened home call, the telephone
checks whether the call waiting number is in the phonebook,
block list or allow list. It also checks whether the caller name is
in the star name list. After that, The telephone then displays the
caller ID information or “Blocked call” accordingly. You can press
ANSWER,
HOME/FLASH or to take the new call, or press
CALL BLOCK on the handset to block it.
- While the telephone is screening a home call, the new call will
be ignored and logged as missed call in the caller ID log.
• Robocalls are unable to respond to the screening announcement,
and therefore, will not get through and ring. If you want to allow
some robocalls to get through, save their names in the star name
list. See Star name list.
• The telephone can respond to remote access code while it is
playing the screening announcement. This allows you to access
your answering system from an unknown number remotely. See
Remote access.
Screened call options
After the telephone screen a home call and starts ringing, the
handset screen displays Screened call. Press
HOME/FLASH
or to pick up the call.
After you picked up the call, the telephone announces “Call
from...” and the caller’s name, and then announces, “To answer
the call, press 1. To answer and always allow this number,
press 2. To block this number, press 3. To send this call to the
answering system, press 4. To repeat these options, press *”.
Allow this call once:
• Press 1 to answer the call. The telephone number will not be
added to your allow list.
Always allow this call:
• Press 2 to answer the call. The telephone number will be
added to your allow list.
Block this call:
• Press 3 or CALL BLOCK to block the call. The telephone plays
the block announcement “The number you are calling is
not accepting your call. Please hang up.” to the caller. The
telephone number will be added to your block list.
Send this call to the answering system:
• Press 4 to forward the call to the answering system.
End this call:
• If you do not want to take the call, press OFF/CANCEL on the
handset or press CANCEL on the telephone base to end the
call.
N OTES
• For home calls that are “out of area”, “Private”, or without caller ID,
only options 1 and 4 will be available. The telephone announces
“To answer the call, press 1. To send this call to the answering
system, press 4. To repeat these options, press *”.
• If you select option 4 to send the call to the answering system, the
caller can leave a message even if the answering system is off.
• When the telephone is ringing, you can press MUTE/DELETE on
the handset or DELETE on the telephone base to mute the ringer
temporarily.