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Answering system and voicemail indicators
Your telephone has separate indicators for two different types
of voice messages: those left on its built-in digital answering
system and those left at your telephone service provider’s
voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
• If and XX New msgs show on the handset and XX New
messages shown on the telephone base, there are new
messages in the built-in answering system. To listen to
messages recorded on your digital answering system, press
PLAY/STOP on the telephone base.
• If and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to
your voicemail, dial an access number provided by your
telephone service provider, followed by a security code or
PIN.
Some telephone service providers bundle or combine multiple
services like voicemail and call waiting, so you may not be
aware that you have voicemail. To check what services you
have and how to access them, contact your telephone service
provider.
To use your voicemail service rather than the answering system,
turn off the answering system. To use the answering system
rather than your voicemail service, contact your telephone
service provider to deactivate the voicemail service.
Use the answering machine and voicemail
together
You can also use your telephone answering system and
voicemail together by setting your built-in answering system
to answer before voicemail answers, as described below.
To learn how to program your voicemail settings, contact
your telephone service provider. If you are on a call, or the
answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set the answering system to answer calls at least two rings
earlier than your voicemail is set to answer. For example, if your
voicemail answers after six rings, set the answering system
to answer after four rings. Some voicemail providers may
program the delay before answering calls in seconds instead of
rings. In this case, allow six seconds per ring when determining
the appropriate setting.
Message capacity
The answering system can record up to 99 messages,
depending on the length of each message. Individual
messages can be up to three minutes (see Set recording time),
and the maximum recording time is approximately 22 minutes.
The actual recording time depends on individual message
characteristics. Messages remain available for replay until you
delete them.
When there are new messages (including memos) on the
answering system, the number of messages stored shows in
the message counter.
If the answering system has less than three minutes of
recording time left, it announces, “Less than three minutes
to record,” before message playback at the handset or the
telephone base. Rec mem low displays on the device screen
in idle mode. When you turn on the answering system at the
telephone base, it announces, “Calls will be answered. Less
than three minutes to record.”
If the memory is full, the answering system announces,
“Memory is full,” before message playback. The device screen
displays Rec mem full in idle mode. Once the memory is full,
you cannot turn the answering system back on if it has been
turned off, nor can you record new messages until old ones
have been deleted. Memory full displays if you want to turn on
the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the
setup procedures at the telephone base, message playback,
remote access andrecording outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Turn the
call screening on or off), the announcement and the incoming
message broadcast at the telephone base when a call is
answered by the answering system.
Options while a message is being recorded:
• Press + VOL - on the telephone base to adjust the call
screening volume.
• Press PLAY/STOP or SILENCE to temporarily silence the call
screening.
• Press PLAY/STOP or SCREEN to temporarily turn on the call
screening if call screening is set to off.
• Press HOME to answer the call.
To screen a call at the handset:
If the answering system is on and your answering system is
recording a message, press SCREEN to screen the call on your
handset and the screen displays the caller ID information. If
you do not subscribe to caller ID service, the handset shows
Incoming call.
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