TROUBLESHOOTING
51
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TROUBLESHOOTING
Problem Corrective Action
No power
• Make sure the power indicator is illuminated
blue.
• Make sure the power cord is securely
connected to the AC-in jack and is plugged
into a functional AC outlet. You may want to
plug in another electrical device to the power
outlet to verify that it is supplying the proper
voltage.
Power is suddenly
turned off.
Make sure the sleep timer is turned off.
Forgotten PIN
Use Reset All in Settings menu to reset your
password.
Remote control
does not work.
• Press only one button at a time.
• Make sure the batteries are properly inserted.
• The batteries may already be drained out.
Replace batteries with new ones.
Remote control
code cannot be
detected by a
universal remote.
• Purchase a separate learning remote control.
• Go to www.wde.com for a list of remote
codes.
No picture
• Make sure the video input cable is properly
connected to the correct terminal, and that the
correct input mode is enabled. To illustrate,
when a VGA cable is connected to display a
computer screen, the PC input mode must be
enabled.
• Verify that the antenna is properly connected
and that the preferred channel is enabled in
the channel list. Press and select
Channels/Channel List.
• Adjust the display settings.
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