Xerox B215 Service Manual

July 2019
1-3
Xerox® B205/B215 Multifunction Printer Service Manual
Service Call Overview, Safety Precautions
Service Call Procedures
Initial Release
Service Call Overview
This section provides an overview of actions a service technician should take when servicing a
machine. Refer to the checklist below as a guide for steps to take when troubleshooting prob-
lems with the printer. Follow all precautions li
sted in the Safety Precautions section.
1. Identify the problem
• Verify that the problem exists.
• Record any error codes.
• Print both customer and test prints.
• Make note of any image quality problems in the test prints.
• Observe if any unusual odors or noises coming from the printer.
• Ensure that the AC input power is within specifications.
• From the Diagnostics Mode, print an Error Information Report.
2. Inspect and clean the printer
• Disconnect and inspect the power cord.
• Inspect the interior of the printer. Rem
ove any debris or contamination.
• Inspect the printer for damaged wires, loose c
onnections toner leakage or any other
w
orn or damaged parts.
3. Find the cause of the problem.
• Use troubleshooting procedures to f
ind the root cause of the problem
• Use diagnostics to check the printer and components
• Use the BSDs to locate test points.
• Take voltage readings as instructed in t
he troubleshooting procedure.
4. Correct the problem
• Use the Parts List to locate part numbers.
• Use the Repair Procedures to replace parts.
5. Final Actions
• Test the printer to verify that the problem has been corrected and that there are
no
addit
ional problems.
Diagnostic Mode
The Xerox® B215/B205 has built-in diagnostics to test components, display status and some
NVM access. The diagnostic tests are accessed through the Control Panel. Refer to the User
Guide for detailed instructions on using the Control Panel buttons and menus. Refer to Section
6 for diagnostic test menus.
Safety Precautions
Ensure that all Cautions and Warnings detailed in the service procedures are followed when
servicing the machine.
Failure to follow the following instructions could
cause an electrical shock or fire hazard.
• Only use the Power Cord supplied with this product.
Do not allow the Power Cord to become twisted, bent, or damaged.
• Do not allow liquids to spill on or into the machine.
• Do not allow paper clips, pins or other objects to fall into the machine.
• When replacing the SMPS PWB wait 5 minutes after unplugging the Power Cord bef
ore
rem
oving the PWB. This allows the PWB to discharge, preventing electrical shock.
Laser Safety
• The Laser system is designed so there is never human access to the Laser radiation dur-
ing normal operation, user maintenance, or service maintenance.
• Do not bypass or disable any laser safety devices or attempt to service the Laser.

Xerox B215 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	14 s
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Image formats supported	JPG, TIFF
Maximum scan resolution	4800 x 4800 DPI
Document formats supported	PDF
Optical scanning resolution (black)	1200 x 1200 ppi
Faxing	Mono faxing
Fax forwarding to	Fax, PC
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Digital sender	-
Printing colors	Black
Country of origin	China
Maximum duty cycle	30000 pages per month
Number of print cartridges	1
Page description languages	PCL 5, PCL 6, PostScript 3, XPS
Sustainability certificates	ENERGY STAR
Control type	Touch
Product color	Black, White
Display diagonal	3.5 \
Market positioning	Business
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	40 sheets
Paper tray media weight	60 - 163 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Preprinted forms, Thicker paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Compatibility	Xerox B215
Internal memory	256 MB
Card reader integrated	No
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Power consumption (standby)	46 W
Power consumption (PowerSave)	2 W
Power consumption (average operating)	417 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Included cartridge capacity (black)	1500 pages
Recommended monthly print volume	3000 pages
Package weight	14000 g
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	460 mm
Width	490 mm
Height	480 mm