July 2019
3-9
Xerox® B205/B215 Multifunction Printer Service Manual
IQ8, IQ9
Image Quality
Initial Release
IQ8 Background RAP
Uniform toner contamination appears in most or all non-image areas of the printed sheet, Fig-
ure 1.
Initial Actions
• Check that media type settings are correct.
• Check that the paper meets specifications. Ref
er to Section 6 for product specifications.
• Check the life of the Toner Cartridge, refer to GP
6 Machine Reports.
Install a new Toner Cartridge if it has reached end of life, refer to the Xerox® B215/B
205
User G
uide for detailed instructions on how to Install a new Toner Cartridge.
Procedure
• Switch off the power.
• Clean the contacts on the Print Cartridge, Toner Cartridge, and HVPS PWB.
• Switch on the power and make a test print.
The test print looks OK.
YN
Install a new HVPS PWB, PL 4.
1 Item 2.
Go to Call Closeout.
Figure 1 Background
IQ9 Residual Image (Ghosting) RAP
The image from a previous print appears on the current print, Figure 1.
Procedure
Switch Off the Power.
Check the Transfer Roller, PL 4.
1 Item 10 for the following:
• Wear or damage.
• The left and right tension springs for damage.
• Be sure all parts are installed correctly.
The Transfer Roller is OK.
YN
Install a new Transfer Roller, P
L 4.1 Item 10.
If the fault persists, replace components in the following order:
Refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new
Dr
um Cartridge or Toner Cartridge.
• Drum Cartridge
• Toner Cartridge
• Fuser Module, P
L 5.1 Item 26.
• HVPS PWB, PL 4.1 Item 2.
Figure 1 Ghost Image
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General
Weight and Dimensions
