Xerox Phaser 3155 Service Manual

Phaser 3140/3155/3160 Printer Service Manual 4-17
General Troubleshooting
Operating System and Application Problems
Common Windows Problems
The following messages may appear under various conditions.
The Printer is Not Responding to the Print Command
The printer is On, but not operating in print mode.
1. Print the Printing Demo page (page 4-2). If the page prints correctly the
problem is not in the printer.
2. Check that the computer and the printer are properly connected.
a. Reconnect the cable(s) if not properly connected.
b. Replace the cable(s) if damaged.
3. Check that the printer driver is set up correctly, the correct port is selected, and
the printer port settings are correct.
4. If the printer driver is properly set up, try printing a test page from the driver
properties.
5. If the problem is within a single application, adjust the printing properties
within that program.
If changing the properties in the application print dialog box does not solve
the problem, uninstall and reinstall the printer driver.
Note
Check the Xerox web site for a newer version of the print driver before
reinstalling.
Condition Solutions
■ General Protection
Fault
■ Exception OE
■ Spool32
■ Illegal Operation
Close all other applications, reboot Windows, and try
printing again.
■ Fail to print
■ A printer time-out error
occurred
Wait until the printer finishes the print job. If the
message appears in Standby mode or after printing
has been completed, check the cable connection
and/or whether an error has occurred.
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Xerox Phaser 3155 Specifications

General

Color	No
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Internal memory	8 MB
Maximum internal memory	- MB
Total input capacity	250 sheets
Total output capacity	80 sheets
Maximum duty cycle	12000 pages per month
Page description languages	GDI
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 - 163 gsm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 105 g/m²
Custom media sizes	76 x 127 mm - 216 x 356 mm
Compatible operating systems	Windows 2000/XP/2003 Server/2008 Server, Vista, Mac OSX 10.3-10.6, Linux OS
Sustainability certificates	ENERGY STAR
Power consumption (standby)	60 W
Power consumption (printing)	360 W
Display	-

Weight and Dimensions

Dimensions (WxDxH)	360 x 389 x 230 mm