Troubleshooting
Xerox
®
VersaLink
®
C400 Color Printer 145
User Guide
Paper Jams
This section includes:
• Locating Paper Jams ..................................................................................................................................................... 145
• Minimizing Paper Jams ................................................................................................................................................ 146
• Clearing Paper Jams...................................................................................................................................................... 147
• Troubleshooting Paper Jams ..................................................................................................................................... 157
Locating Paper Jams
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get
burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it
immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool.
Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox
representative.
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can
permanently damage the printer.
The following illustration shows where paper jams can occur along the paper path:
1. Tray 2
2. Fuser
3. Bypass Tray
4. Tray 1
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