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Xerox Guarantee
Xerox Retail Total Satisfaction Guarantee
In the USA and Canada
At Xerox we are committed to the highest quality in the design,
manufacture and service of all we sell. We measure our success by one
standard: Total Customer Satisfaction.
Taking this commitment one step further, we now offer this exclusive Xerox
Total Satisfaction Guarantee:
If you are not satisfied with your Xerox equipment, at your request, Xerox
will replace it without charge to you with an identical model or a machine
with comparable features and capabilities.
The term of the Xerox Total Satisfaction Guarantee is three years from
purchase date.
This Xerox Total Satisfaction Guarantee applies to Xerox equipment
acquired by you from an Authorized Xerox Retailer and continuously
maintained by Xerox or its authorized representatives under our
manufacturers warranty. This guarantee applies to all equipment acquired
on or after September 5, 1990 and is not applicable to equipment damaged
or destroyed due to reasons beyond the control or responsibility of Xerox.
We make this extraordinary offer to clearly demonstrate that at Xerox our
measure of quality is our customers' satisfaction.
Refer to the product warranty discussed earlier in this manual for additional
details or call the following number:
1 - 800 - TEAM - XRX
(1 - 800 - 832 - 6979)
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