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Warranty & After-Sales Service
Warranty
・The warranty period is 1 year from the date of newly
purchase.
・Repairs will be done based on terms of repair service. Terms
of repair service is referred to SoftBank website.
https://www.softbank.jp/mobile/support/product/
warranty/ (Japanese)
・Warranty covers only handset. Accessories such as cables
are not covered by terms of repair service.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make
a call, etc. due to breakage, malfunction, or trouble of
product.
Accidents/Repair
Files and settings may be lost or altered due to accidents
or repairs. Keep a copy of important files, etc. SoftBank
Corp. is not liable for damages resulting from loss or
alteration of files (contacts/images/sound etc.) or settings
due to accident or repair.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repair, contact your nearest SoftBank store or call
your carrier's Customer Service.
・During the warranty period, repairs are made under the
terms of repair service.
・After the warranty period, if handset can be repaired,
repairs will be made at cost. The functional parts necessary
to repair the handset will be available for 4 years generally
after the manufacture is discontinued. Repair may not be
possible because of a shortage of repair parts even during
the warranty period.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or Customer Service.
Specifications
Handset
Item Description
Dimensions (W
× H × D)
Approx. 76 × 169 × 8.2 mm
Weight Approx. 200 g
Battery
Capacity
5000 mAh
Continuous
Talk Time
1
VoLTE: Approx. 3480 minutes
Continuous
Standby Time
1
5G: Approx. 566 hours
4G (AXGP): Approx. 711 hours
4G (FDD- LTE): Approx. 675 hours
*5G standby time is the estimated time in
a 5G standalone environment.
Charging Time
AC Charger (USB Type-C™ rapid charging
AC Charger with USB PD-PPS capability
[ZSDBAV] (SB-AC22-TCPD)): Approx. 152
minutes
2
1 Approximate time, based on fully charged handset, no
calls or operation, and in strong signal conditions; actual
available time may be shorter with environment of usage,
applications, handset settings, frequency of use, etc. While
"Allow alerts" is enabled, available time per charge may be
shorter.
2 Estimated time when charging starts from 1% battery
percentage with Display turned off. Charging time varies
depending on environment of usage. Charging time is based
on the test performed in Xiaomi labo under environment
with room temperature at 25℃.
SIM Removal Pin (Complimentary
Sample)
Item Description
Dimensions Approx. 8 × 35.73 mm
Soft Case (Complimentary Sample)
Item Description
Dimensions Approx. 171 × 78.68 × 10.09 mm
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