Q3: FAILED TO EXTRACT FILES
Since the XTOOL tablet is equipped with an Android system, you have to
confirm the system type of receiver.
For Android: supports transferring files via Bluetooth, USB cable, etc.;
For IOS: only supports transferring files through a wired connection
(Bluetooth connection is not available).
Q4: MAILBOX SUPPORTED
The Diagnostic tablet supports various mailboxes, including Hotmail,
outlook, yahoo and Gmail, etc. When you set up the email, please make
sure that the email client configuration address you entered is correct.
Due to the adjustment of Google's security policy, from May 31, 2022, the
Android system of this device will no longer support users to log in to their
Gmail accounts in the mail client.
To use the Gmail mailbox service, please log in to the web version of Gmail
in the browser or use the app password for email after turning on Google's
two-step verification.
For specific steps, please contact: xtoolonline@outlook.com
Q5: HOW TO MAKE AN APPOINTMENT FOR REMOTE
SUPPORT
Please contact your dealer, or send an email to our technical support center.
(Email address: supporting@xtooltech.com) And our technical support
team will confirm the time of remote support with you.
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General
Weight and Dimensions
