Getting Started
32
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The Android Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from SD card.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Enterprise Reset file.
9. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
Using ADB
To perform an Enterprise Reset using ADB:
1. Connect the device to the Zebra USB-C cable or insert the device into the 1-Slot Ethernet Cradle.
2. Connect the cable or cradle to the host computer.
3. On the device, swipe down from the status bar and then touch .
4. Touch Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
7. Touch OK.
8. On the host computer, open a command prompt window and type:
adbdevices.
The following displays:
Listofdevicesattached
XXXXXXXXXXXXXXXdevice
(where XXXXXXXXXXXXXXX is the device number).
9. Type:
adbrebootrecovery
10. Press Enter. The Android Recovery screen appears.
11. Press the Volume Up and Volume Down buttons to navigate to apply from adb.
12. Press the Power button.
13. On the host computer command prompt window type:
adbsideload<file>
where: <file> = the path and filename of the zip file.
14. Press Enter. The Enterprise Reset package installs and the device reboots.
Performing a Factory Reset
A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update on
page 138 for more information.
NOTE If device number does not appear, ensure that ADB drivers are installed properly.
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