2-23
Using the 86100C
If the Infiniium DCA has a Problem
If the Infiniium DCA has a Problem
Use the information in this section to help you resolve technical problems with
your Infiniium DCA. Refer to “Avoid changing these Windows system settings”
on page 2-22 to confirm that system settings have not been changed improp-
erly.
W A R N I N G No operator serviceable parts inside. Refer servicing to qualified service personnel.
To prevent electrical shock do not remove covers.
Upgrading the
Instrument Software
You can install the latest version of the software for the Infiniium DCA main-
frame. Newer software versions upgrade the operating system of the instru-
ment mainframe and the plug-in modules. The instrument's software can also
be downgraded to a previous version, if needed.
To upgrade 86100C instrument software 2-25
To downgrade 86100C instrument software 2-26
Inability to Establish a
LAN Connection
If you can not establish a connection to a network drive, install the Agilent IO
Libraries LAN patch:
1 In Windows Start Menu, click Run and locate the file:
C:\InfiniiumInstaller\AgtInstIoLanPatch.msi.
2 Run the file and follow the on-screen instructions. When the installation
options are displayed, select the Repair option.
Inability to Control
86100C via SICL/LAN
The ability to control the 86100C DCA over SICL/LAN is a new feature intro-
duced with revision A.08.00. It requires that two programs be unblocked by
the firewall. If you upgraded the instrument firmware versions A.07.00 and
below to revision A.08.00 and above, you might be prompted by a firewall
application to block the Agilent Remote I/O Port Mapper Utility and the Agi-
lent Remote I/O Server. See Figure 2-14 on page 25. If you allow the features
to be blocked, then remote control of the DCA over SICL/LAN will not be pos-
sible. We recommend that you select Unblock on these features. However, if
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