Brother MFC-5460CN User Manual

105
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Make sure the machine is plugged in and not in Power Save mode.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 119.)
Check to see if the LCD is showing an error message. (See Error
messages on page 111.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right
-click and choose ‘Brother MFC-XXXX’ (where XXXX is your model name),
and make sure that
‘Use Printer Offline’ is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 124.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows
®
or Printing and Faxing
for Macintosh
®
in the Software User’s Guide on the CD
-ROM and Paper
Type on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
 The ink cartridge was in your machine over six months.
 The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 10.)
The recommended environment for your machine is between 20° C to 33° C (68°
F to 91° F).
White horizontal lines appear in
text or graphics.
Clean the print head. (See Cleaning the print head on page 123.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 10.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 123.)
Characters and lines are stacked. Check the printing alignment. (See Checking the printing alignment on page 125.)

Brother MFC-5460CN Specifications

General

I/O ports	1x USB 1x RJ-45
Scan speed	4 sec/page
Network ready	Yes
Scan file formats	BMP, PDF, PNG, TIFF
Dimensions (WxDxH)	440 x 395 x 226 mm
Networking features	10/100Base-TX
All-in-one functions	Fax, Scan
Standard media sizes	A4, LTR, LGL, EXE, A5, A6, 10x15cm
Media types supported	Plain paper, Inkjet, Glossy, Transparent
Color all-in-one functions	copy, fax, print, scan
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	30 ppm
Print speed (color, normal quality, A4/US Letter)	25 ppm
Maximum print size	210 x 297 mm
Maximum ISO A-series paper size	A4
Digital sender	No
Number of print cartridges	4
Scan to	E-mail, file, image, OCR
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	100
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Market positioning	Home & office
Compatible memory cards	CF, MMC, MS Pro, SD, xD
Standard interfaces	Ethernet, USB 2.0
Bundled software	Brother MFL-Pro Suite Brother ControlCentre 3 ScanSoft Paperport SE + OCR Brother ControlCentre 2 NewSoft Presto! PageManager7
Package weight	13200 g