Brother MFC-5460CN User Manual

Troubleshooting and Routine Maintenance
111
Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Your computer cannot find your
machine.
<Windows
®
users>
The Firewall setting on you PC may be rejecting the necessary network
connection. For detail, see the instruction above.
<Macintosh
®
users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.
Error Message Cause Action
Change Unable
XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 114 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then reconnect
it.
Clean Unable
XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 114 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then reconnect
it.
Comm.Error Poor phone line quality caused a
communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, call the telephone company
and ask them to check your phone line.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it clicks.
Network Difficulties (Continued)
Difficulty Suggestions

Brother MFC-5460CN Specifications

General

I/O ports	1x USB 1x RJ-45
Scan speed	4 sec/page
Network ready	Yes
Scan file formats	BMP, PDF, PNG, TIFF
Dimensions (WxDxH)	440 x 395 x 226 mm
Networking features	10/100Base-TX
All-in-one functions	Fax, Scan
Standard media sizes	A4, LTR, LGL, EXE, A5, A6, 10x15cm
Media types supported	Plain paper, Inkjet, Glossy, Transparent
Color all-in-one functions	copy, fax, print, scan
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	30 ppm
Print speed (color, normal quality, A4/US Letter)	25 ppm
Maximum print size	210 x 297 mm
Maximum ISO A-series paper size	A4
Digital sender	No
Number of print cartridges	4
Scan to	E-mail, file, image, OCR
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	400 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	100
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Market positioning	Home & office
Compatible memory cards	CF, MMC, MS Pro, SD, xD
Standard interfaces	Ethernet, USB 2.0
Bundled software	Brother MFL-Pro Suite Brother ControlCentre 3 ScanSoft Paperport SE + OCR Brother ControlCentre 2 NewSoft Presto! PageManager7
Package weight	13200 g