Canon imageCLASS MF414dw User Manual

imageCLASS MF410dw Series Service Guide for AS
imageCLASS MF410dw Series Service Guide for AS April 2016
Page 20
VI. Limited Warranty and Technical Support
A. Limited Warranty Conditions
The Canon imageCLASS MF410dw Series Limited Warranties are effective
for a period of one (1) year following the delivery of the machine to the
original purchaser. Carry-In Service and Exchange Service are included.
The Canon Toner Cartridge Limited Warranty is effective for a period of
thirty (30) days from the date of the original purchase.
There is no warranty on any consumables, such as paper.
For detailed warranty information, refer to the Limited Warranty cards located
in the Appendix.
B. Technical Support for the End-User
The first technical support call from the end-user is handled by CITS (Canon
Information Technology Services). The CITS help desk, at 1-800-OK-CANON
(652-2666), is available Monday through Friday, 8 A.M. to 8 P.M. EST
(Eastern Standard Time), except for holidays. The CITS help desk provides
the following support:
• Answers product related questions.
• Assists the end-user with pre- and post-sales inquiries.
• Attempts to resolve hardware, software, and operational problems.
• Assists the customer with installation and setup.
• If telephone-based troubleshooting fails to resolve a problem, CITS either
provides the end-user with the contact information of the nearest AS for
Carry-In Service, or processes an Exchange Service.
Note:
• The CITS help desk times may change without notice.
• The CITS help desk only diagnoses problems with your machine.

Canon imageCLASS MF414dw Specifications

General

Type	all in one
Color	white
Touch Screen	yes
Display Size	3.5 inches
Tray Capacity	900
Output Tray Capacity	150 sheets
Automatic Document Feeder Capacity	50 sheets
Paper Size	ansi a, legal, executive, a4, a5, b5, statement, international dl, com-10, international c5, monarch
Paper Weight	52 grams per square meter
Printing Method	monochromatic
Mono Print Speed	35 pages per minute
First Page Print Time	6 seconds
Print Resolution Mono	up to 1200 x 600
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 50, 000
Photo Printing	no
Scanner Type	flatbed
Scan Resolution	up to 600 x 600
Duplex Scan	yes
Max Copies	999
Copier Resolution Mono	up to 600 x 600
Fax Function	yes
Cartridges	canon 119
Number Of Cartridges	1
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	usb 2.0, ethernet, wi-fi, google cloud print, mopria print service, wi-fi direct, apple airprint
Mobile Devices Connection	no

Weight and Dimensions

Depth	15.4 inches
Height	17 inches
Width	15.4 inches
Net Weight	40.6 pounds