If an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on
the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause Support Code
2 flashes There is no paper in the rear tray. 1000
3 flashes The cover is opened while printing is in progress. 1203
Paper is jammed in the paper output slot or in the rear tray. 1300
4 flashes The FINE cartridge is not installed properly. 1687
5 flashes The FINE cartridge is not installed. 1401
The FINE cartridge cannot be recognized. 1403
Appropriate FINE cartridge is not installed. 1485
8 flashes The ink absorber is almost full. 1700, 1701
9 flashes The protective material for the FINE cartridge holder or the tape may remain
attached to the holder.
1890
11 flashes Paper type and paper size settings are incorrect. 4102
12 flashes You cannot print the contents on CREATIVE PARK PREMIUM. 4100
13 flashes The ink may have run out. 1686
14 flashes The ink cartridge cannot be recognized. 1684
15 flashes The FINE cartridge cannot be recognized. 1682
16 flashes The ink has run out. 1688
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