Figure 3: Cisco IP Phone 7800 Screen
At the top of the screen is the header row. The header row displays the phone number, current
date and time, as well a number of icons. The icons display when features are active.
1
The middle of the phone screen displays the information associated with the line and feature
buttons on the phone.
When you select a line which has more than two registered lines, a black box highlight around
the selected line is displayed. There will be no highlight for an active call.
Active and incoming call screen supports more than 21 characters. The Cisco IP Phone can display
15 digits on the phone screen when line is inactive.
2
The bottom row of the screen contains the softkey labels. Each label indicates the action for the
softkey button below the screen.
3
Clean the Phone Screen
Procedure
If your phone screen gets dirty, wipe it with a soft, dry cloth.
Do not use any liquids or powders on the phone because they can contaminate the phone components
and cause failures.
Caution
Differences Between Phone Calls and Lines
We use the terms lines and calls in very specific ways to explain how to use your phone.
• Lines—Each line corresponds to a directory number or intercom number that others can use to call you.
You have as many lines as you have directory numbers and phone line icons.
• Calls—Each line can support multiple calls. By default, your phone supports two connected calls per
line, but your administrator can adjust this number according to your needs.
Only one call can be active at any time; other calls are automatically placed on hold.
Here is an example: If you have two lines and each line supports four calls, then you could have up to
eight connected calls at one time. Only one of those calls is active and the other seven are held calls.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
25
Your Phone
Clean the Phone Screen
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