Your administrator controls the directories that you can access. If the contact is in a disabled directory,
the entry doesn't display in the search results.
Note
From the search results, you can view the contact details, call the contact, or edit the number before making
the call. If your administrator enables the personal directory on the phone, you can also add the contact to
your personal directory.
Before you begin
Your administrator must enable the all directory search. Otherwise, the All directories screen doesn't display.
Procedure
Step 1 Press Contacts .
Step 2 Select the contact already displayed in the screen by using the Navigation cluster.
If you can't find the contact in the screen, proceed with the next step.
Step 3 Enter the name of the contact that you want to find.
The phone searches for first or last names that include your search string anywhere in the name.
If you search contacts without any keywords, the phone retrieves all contacts.
Step 4 Press Search.
The search results show both full and partial name matches.
By default, up to 50 records of the contacts display in the phone. Your administrator can set up the maximum
number of the contacts.
Step 5 (Optional) To view a contact's details, highlight the contact in the search results, and press Details.
Step 6 (Optional) To add a contact to the target directory on the phone, follow these steps:
a) While viewing the contact details, press Option.
b) Select Add contact.
The menu label shows the target directory to which you want to add the contact:
• If the menu Add personal address entry displays, you add the contact to the local personal address
book.
• If the menu Add BroadSoft personal contact displays, you add the contact to the BroadSoft Personal
directory.
Your administrator can change the target directory.
If you don't see the Add contact option, contact your administrator.
c) Enter the contact details and press Save.
Step 7 To call a contact, follow these steps:
a) Highlight a contact in the search results.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
63
Contacts
Search for a Contact in the All Directories Screen
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