Cisco 7911G - IP Phone VoIP User Manual

Chapter 9 Troubleshooting and Maintenance
General Troubleshooting Tips
9-20
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Phone call cannot be established The phone does not have a DHCP IP
address, is unable to register to Cisco
Unified Communications Manager, and
shows a Configuring IP or Registering
message.
Verify the following:
1. The Ethernet cable is attached.
2. The CCM service is running on the
Cisco Unified Communications
Manager server.
3. Both phones are registered to the
same Cisco Unified Communications
Manager.
4. Audio server debug and capture logs
are enabled for both phones. If
needed, enable Java debug.
Table 9-2 Cisco Unified IP Phone Troubleshooting (continued)
Summary Explanation

Cisco 7911G - IP Phone VoIP Specifications

General

Brand	Cisco
Model	7911G - IP Phone VoIP
Category	IP Phone
Language	English