Cisco 8865 User Manual

Procedure
Step 1
Press Applications.
Step 2
Select Phone Information.
Step 3
Press Report Problem.
Step 4
Enter the current date in the Date of Problem field. Use the format dd/mm/yyyy. The current date appears
in this field by default.
Step 5
Enter a time into the Time of Problem field. The current time appears in this field by default.
Step 6
Select Problem Description.
Step 7
Select a description from the displayed list.
Step 8
Press Submit.
Set Up a VPN Phone for Mobile and Remote Access Through Expressway
If your phone is set up for use with a virtual private network (VPN), you must reset the Network Settings to
clear the Alternate TFTP setting before you can access your company network with Mobile and Remote
Access Through Expressway. This ensures that the phone detects the off-premises network and stops the
phone from making a VPN connection.
Before You Begin
Draft comment: Design Team: Please confirm this procedure
To complete this procedure, you must have a valid service name, username, and password. If you do not have
this information, contact your administrator.
Procedure
Step 1
Choose Admin Settings from the Applications menu.
Step 2
Choose Reset Settings.
Step 3
Choose Network Settings.
Step 4
Log in to your network with Mobile and Remote Access Through Expressway.
Set Up a Phone for Use with VPN
Before You Begin
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
102
Advanced Operations
Set Up a VPN Phone for Mobile and Remote Access Through Expressway
REVIEW DRAFT - CISCO CONFIDENTIAL

Cisco 8865 Specifications

General

Brand	Cisco
Model	8865
Category	IP Phone
Language	English