b)
If you do not want calls to answer automatically on your speakerphone, press the headset button to
make and answer calls using a headset or the handset.
Respond to a Call Waiting Notification
Call Waiting provides the following to notify you that a new call is ringing on your phone when you are
talking on another call:
•
Call Waiting tone (single beep)
•
An amber flashing line button
This feature is configured by the administrator.
Procedure
Step 1
To answer the ringing call, press the flashing amber session button or press Answer to answer the call. You
can also scroll to the call and press Select to answer it. Your phone puts the original call on hold automatically
and connects the ringing call.
Step 2
If the call is on a different line, you must first press the line button or All Calls, if available, to display the
ringing session and then answer the call.
Step 3
If the call is on the same line and not visible, as there are many calls, then you must scroll to display the
sessions.
Step 4
If a programmable feature button is set up by your system administrator to answer calls, you can press the
feature button to answer a ringing call, regardless of the line of the call or the line that is currently visible.
The phone automatically switches the line to display the call.
Manage Calls
Decline a Call
Decline allows you to send an active or ringing call to your voicemail system or to a predetermined phone
number. For more information, contact your system administrator.
You can silence the incoming (ringing) call. Press Volume down once, then let the incoming call go to the
target number (voicemail or predetermined number set up the system administrator).
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
42
Basic Operations
Respond to a Call Waiting Notification
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