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Cisco Catalyst 4500e Series User Manual

Cisco Catalyst 4500e Series
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Contents
v
Catalyst 4500 E-Series Switches Installation Guide
OL-13972-01
Verifying the Installation 4-15
Replacing Backplane Modules 4-15
Verify the New Modules 4-18
Supervisor Memory Upgrade 4-19
Tools and Equipment Needed 4-19
Removing Memory 4-19
Installing SDRAM MiniDIMMs 4-21
CHAPTER
5 Troubleshooting 5-1
System Boot Verification 5-2
Using LEDs to Identify Startup Problems 5-2
System Messages 5-4
Troubleshooting with Software 5-4
Troubleshooting the Power Supply 5-4
System Messages and Power Problems 5-5
Useful CLI Commands 5-5
Power Supply Mixing 5-6
Troubleshooting the Fan Assembly 5-6
System Messages and Fan Problems 5-7
Useful CLI Commands 5-7
Troubleshooting Backplane Modules 5-7
Troubleshooting Switching Modules 5-8
System Messages and Switching Modules 5-9
Useful CLI Commands 5-9
Troubleshooting Supervisor Engines 5-10
System Messages and Supervisor Engines 5-10
Useful CLI Commands 5-12
Standby Supervisor Engine Problems 5-12
Switch Self-reset 5-13
Ports 1/2 and 2/2 Do Not Function 5-13
Packet Loss 5-13
Some Problems and Solutions 5-14
Module Not Online 5-14
Interface Problems 5-15
Workstation Is Unable to Log In to the Network 5-15
NIC Compatibility Issues 5-16
Interface Is in Errdisable 5-16
Faulty Supervisor Engine 5-16

Table of Contents

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Cisco Catalyst 4500e Series Specifications

General IconGeneral
SeriesCatalyst 4500E Series
StackableNo
Chassis Options3-slot, 6-slot, 7-slot, 10-slot
Power Supply OptionsAC, DC
RedundancyPower supply redundancy, supervisor engine redundancy (1+1)
Layer SupportLayer 2
VirtualizationYes (Virtual Switching System - VSS)
Form FactorModular
PortsGigabit Ethernet, 10 Gigabit Ethernet, 40 Gigabit Ethernet, and 100 Gigabit Ethernet options depending on the line cards
Jumbo Frame SupportYes
FeaturesFlexible NetFlow, TrustSec
Maximum Port DensityUp to 384 ports per chassis
Operating SystemCisco IOS XE
ManagementCLI, SNMP, Cisco Prime Infrastructure, Cisco DNA Center
Security Features802.1X
VLAN SupportUp to 4096 VLANs
QoS SupportYes
Supervisor Engine OptionsSup8-E

Summary

Chapter 1 Product Overview

Switch Features

Describes the features of Catalyst 4500 E-series switches.

Supervisor Engines

Details the available supervisor engines for Catalyst 4500 E-series switches.

Power Supplies

Covers the specifications and types of power supplies used.

Chapter 2 Preparing for Installation

Site Power Requirements and Heat Dissipation

Details power needs and heat dissipation specifications for the switches.

Power Connection Guidelines for AC-Powered Systems

Provides guidelines for connecting AC power supplies to site power.

Chapter 3 Installing the Switch in a Rack

Rack-Mounting the Switch

Instructions for mounting the switch into a standard equipment rack.

Chapter 4 Removing and Replacing FRUs

Removing and Replacing the Power Supply

How to remove and install AC and DC input power supplies.

Chapter 5 Troubleshooting

System Boot Verification

Steps to verify successful system boot and operation.

Using LEDs to Identify Startup Problems

How to use LEDs to diagnose startup issues.

Troubleshooting the Power Supply

Steps to isolate and resolve power subsystem problems.

Appendix C Initial Configuration for the Switch

Entering the Initial Configuration Information

Guide to assigning IP address and basic configuration details.

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