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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
OL-15483-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Expansion Module Status Screen
The Expansion Module Status screen displays information about each Cisco Unified IP Phone
Expansion Module that is connected to the phone.
Table Table 7-5 explains the information that is displayed on this screen for each connected expansion
module. You can use this information to troubleshoot the expansion module, if necessary. In the
Expansion Module Stats screen, a statistic preceded by “A” is for the first expansion module. A statistic
preceded by “B” is for the second expansion module.
To display the Expansion Module Stats screen, follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Expansion Module.
To exit the Expansion Module screen, press the Exit softkey.
Ta b l e 7-4 Firmware Version Information
Item Description
Load File Load file running on the phone
App Load ID Identifies the JAR file running on the phone
JVM Load ID Identifies the Java Virtual Machine (JVM) running on the
phone
OS Load ID Identifies the operating system running on the phone
Boot Load ID Identifies the factory-installed load running on the phone
Expansion Module 1
Expansion Module 2
Identifies the load running on the Expansion Module(s), if
connected to the phone
DSP Load ID Identifies the digital signal processor (DSP) software
version used
Ta b l e 7-5 Expansion Module Statistics
Item Description
Link State Overall expansion module status
RX Discarded Bytes Number of bytes discarded due to errors
RX Length Err Number of packets discarded due to improper length
RX Checksum Err Number of packets discarded due to invalid checksum
information
RX Invalid Message Number of packets that have been discarded because a
message was invalid or unsupported
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