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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
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Chapter 1 An Overview of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 7962G and 7942G
The following table describes the buttons on the Cisco Unified IP Phone 7962G and 7942G:
1 Programmable
buttons
Depending on configuration, programmable buttons provide access to:
• Phone lines (line buttons)
• Speed-dial numbers (speed-dial buttons, including the BLF speed-dial
feature)
• Web-based services (for example, a Personal Address Book (PAB)
button)
• Phone features (for example, a Privacy button)
The buttons illuminate to indicate status:
Green, steady—Active call
Green, flashing—Held call
Amber, steady—Privacy in use
Amber, flashing—Incoming call
Red steady—Remote line in use (shared line, BLF status, or active
Mobile Connect call)
2 Phone screen Shows phone features.
3 Footstand button Allows you to adjust the angle of the phone base.
4 Messages button Auto-dials your voice message service (varies by service).
5 Directories button Opens/closes the Directories menu. Use it to access call logs and directories.
6 Help button Activates the Help menu.
7 Settings button Opens/closes the Settings menu. Use it to control phone screen contrast and
ring sounds.
8 Services button Opens/closes the Services menu.
9 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the
ringer volume (on-hook).
10 Speaker button Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.
11 Mute button Toggles the Mute feature on or off. When Mute is on, the button is lit.
12 Headset button Toggles the headset on or off. When the headset is on, the button is lit.
13 Navigation button Allows you to scroll through menus and highlight items. When the phone is
on-hook, displays phone numbers from your Placed Calls log.