B-3
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
OL-15483-01
Appendix B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
Help System Supported Supported “An Overview of Your Phone—Understanding
Feature Buttons and Menus”
Hold/Resume Supported Supported “Basic Call Handling—Using Hold and Resume”
Hold Reversion Supported Supported “Basic Call Handling—Using Hold and Resume”
Hunt Group Supported Supported
Immediate Divert Supported Supported “Basic Call Handling—Answering a Call”
Immediate
Divert—Enhanced
Supported Supported “Basic Call Handling—Sending a Call to a Voice
Messaging System”
Intercom Supported Supported “Basic Call Handling—Placing or Receiving
Intercom Calls”
Join/Select Supported Supported “Basic Call Handling—Making Conference Calls”
Join Across Lines/Select Supported Supported “Basic Call Handling—Making Conference Calls”
Log Out of Hunt Groups Supported Supported “Advanced Call Handling—Logging Out of Hunt
Groups”
Malicious Call ID Supported Supported “Advanced Call Handling—Tracing Suspicious
Calls”
Meet-Me Conference Supported Supported “Basic Call Handling—Making Conference Calls”
Multilevel Precedence and
Preemption (MLPP)
Supported Not supported “Advanced Call Handling—Prioritizing Critical
Calls”
Multiple Calls per Line
Appearance
200 50 “An Overview of Your Phone—Understanding
Lines vs. Calls”
Mute Supported Supported “Basic Call Handling—Using Mute”
On-hook Dialing/Pre-Dial Supported Supported “Basic Call Handling—Placing a Call: Basic
Options”
Other Group Pickup Supported Supported
Privacy Supported Supported “Advanced Call Handling—Using a Shared Line”
Programmable Line Keys Supported Supported Feature descriptions throughout phone guide
Protected Calling Supported Supported “An Overview of the Cisco
Unified
IP Phone—Understanding Security
Features for Cisco Unified IP Phones”
Quality Reporting Tool
(QRT)
Supported Supported “Troubleshooting—Using the Quality Reporting
Tool”
Redial Supported Supported “Basic Call Handling—Placing a Call: Basic
Options”
Secure Conference Supported Supported “Basic Call Handling—Making Conference Calls”
Shared Line Supported Supported “Advanced Call Handling—Using a Shared Line”
Single Button Barge Supported Supported “Advanced Call-Handling—Using Barge to Add
Yourself to a Shared-Line Call”
Table B-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G
For More InformationSCCP SIP
Calling Features