CHAPTER
7-1
Cisco CRS-1 Carrier Routing System SIP and SPA Hardware Installation Guide
OL-17439-01
7
Troubleshooting the Installation
This chapter describes how to troubleshoot the installation of SIPs and SPAs on the Cisco CRS-1 router.
This chapter contains the following sections:
• Troubleshooting the SIP, page 7-1
• Troubleshooting the SPA, page 7-2
• Using debug Commands, page 7-3
• Packing a SIP for Shipment, page 7-4
• Packing a SPA for Shipment, page 7-4
Troubleshooting the SIP
If a SIP fails to operate or to power up upon installation:
• Make sure that the SIP is seated firmly in the line card chassis slot. One easy way to verify physical
installation is to see whether the front faceplate of the SIP is even with the fronts of the other PLIMs
installed in the card cage.
• Make sure that the corresponding MSC is installed and operating correctly.
• Check whether the ejector levers are latched and that the captive screws are fastened properly. If you
are uncertain, unlatch the levers, loosen the screws, and attempt to reseat the SIP.
• Determine whether there are any active alarms by looking at the alarm LEDs on the alarm module
(16-slot) or the route processor (8-slot). See Cisco CRS-1 Carrier Routing System 8-Slot Line Card
C
hassis System Description or Cisco CRS-1 Carrier Routing System 8-Slot Line Card Chassis
Sy
stem Description for more information about alarms. Both publications are available online from
the specific chassis hardware documentation links at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/core/crs/index.htm
• Examine the power shelves (16-slot chassis) or power distribution units (PDUs) (8-slot chassis) to
see whether the chassis, as a whole, is receiving power.
• Use the LED on the SIP to verify the correct installation and operation of the card. The STATUS
LED indicates whether the card is properly seated and operating correctly:
• Green—The SIP is properly installed and operating correctly.
• Amber—A problem exists on the SIP.
• Off (dark)—Verify that the SIP is installed correctly. Also verify that there is power to the SIP
by looking at the indicators on the power shelf (16-slot) or PDU (8-slot).