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Loading...Why does my Citizen CT-S310 Printer say 'Thermal head overheat'?
The 'Thermal head overheat' error appears because the print head temperature has risen, usually when printing dense characters or dark images. Please wait until the head temperature lowers. Printing will resume automatically once the temperature is at the required level.
What to do if the Citizen CT-S310 Printer shows 'Paper cover open'?
If your Citizen Printer displays a 'Paper cover open' message, ensure that the paper is correctly placed and then close the cover securely. Printing should resume automatically.
How to fix a Citizen CT-S310 Printer cutter lock?
If the cutter blade stops operating due to a paper jam or similar issue, this can cause a cutter lock. Remove the obstruction and then press the FEED switch. If necessary, open the paper cover.
What causes a Black Mark detection error on a Citizen CT-S310 Printer?
A 'Black Mark detection error' occurs when the printer cannot detect a black mark after feeding a certain amount of paper in Black Mark mode. If black mark detection continues for too long, the printer will assume a 'No Paper' condition.
General| Maximum resolution | 203 x 203 DPI |
|---|---|
| RS-232 interface | Yes |
| Standard interfaces | Serial, USB |
| USB 1.1 ports quantity | 1 |
| Connectivity technology | Wired |
| Certification | UL, C-UL, FCC Class A, TUV-GS, CE |
| Internal memory | 0.256 MB |
| Built-in barcodes | Code 39, Code 93 |
| Windows code pages supported | 437, 850, 852, 857, 858, 860, 863, 864, 865, 866, Katakana, WPC1252, Thai code 18 |
| Dimensions (WxDxH) | 145 x 195 x 159 mm |
| Power requirements | AC 100-230V, 50/60 Hz, 120VA |
| AC adapter output voltage | 24 V |
| Compatible operating systems | Windows 2000/XP/Vista/2003 Server, OPOS 1.8, CUPS |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 5 - 40 °C |
| Storage relative humidity (H-H) | 10 - 90 % |
| Operating relative humidity (H-H) | 35 - 85 % |
| Autocutter durability | 1 million cuts |
| Maximum roll diameter | 83 mm |
| Supported paper width | 58, 80 mm |
Weight and Dimensions| Depth | 195 mm |
|---|---|
| Width | 145 mm |
| Height | 159 mm |
The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.
Use the printer with its grounding post connected to a convenient grounding facility. Do not connect the printer's grounding post onto any of the following facilities: Utility gas piping, Telephone line ground, Lightning rod, Utility water pipes.
Do not plug or unplug the power cord with a wet hand. Use the printer only at the specified supply voltage and frequency. Use only the specified AC adapter.
THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO "HIGHTEMPERATURE" OF THE PRINT HEAD.
Do not touch the printing surface of the thermal head. Do not touch any of the moving parts. Be careful that the paper cover does not entrap your hands or fingers.
The thermal head is at a dangerously high temperature immediately after printing. Allow it to cool off before launching maintenance work.
Low-noise printing. Compact design. Paper drop-in mechanism. Auto cutter mechanism. Replaceable interface board. Built-in cash drawer interface. Built-in buzzer.
Provides comprehensive details on model, print method, width, dot density, speed, character size, user memory, interfaces, power, weight, and dimensions.
Provides step-by-step instructions for connecting the AC adapter and power cord to the printer and power outlet.
Guides on connecting serial, parallel, and USB interface cables to the printer.
Details how to connect the cash drawer cable and ground line to the printer.
Details the location and function of DIP switches on the serial interface board for communication settings.
Step-by-step guide for opening the cover, inserting paper, and closing the cover securely.
Instructions on how to turn off power, open cover, remove jammed paper, and reset the printer.
Details cleaning the print head using a cotton swab soaked in ethyl alcohol after turning off the power.
Explains how to use a screwdriver to release the cutter blade if the paper cover cannot be opened.
Details error conditions like paper end, cover open, and overheat, and their corresponding POWER/ERROR lamp and buzzer indications.
Provides step-by-step instructions to enter the memory switch setting mode using the FEED button and power.
Explains how to select, change, and save desired memory switch settings.
