D-Link DSL-520B User Manual

79D-Link DSL-520B ADSL2+ Modem User Manual
Section 12 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DSL-520B. Read the following descriptions
ifyouarehavingproblems.(TheexamplesbelowareillustratedinWindows
®
XP.Ifyouhaveadierentoperatingsystem,thescreenshotsonyour
computerwilllooksimilartothefollowingexamples.)
1. Why can’t I access the web-based conguration utility?
WhenenteringtheIPaddressoftheD-Linkmodem(192.168.1.1forexample),youarenotconnectingtoawebsiteontheInternetorhavetobe
connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to
connect to the web-based utility.
•MakesureyouhaveanupdatedJava-enabledwebbrowser.Werecommendthefollowing:
•InternetExplorer6.0orhigher
•Firefox3.0orhigher
•Verifyphysicalconnectivitybycheckingforsolidlinklightsonthedevice.Ifyoudonotgetasolidlinklight,tryusingadierentcableorconnect
toadierentportonthedeviceifpossible.Ifthecomputeristurnedo,thelinklightmaynotbeon.
•Disableanyinternetsecuritysoftwarerunningonthecomputer.SoftwarerewallssuchasZoneAlarm,BlackIce,Sygate,NortonPersonalFirewall,
and Windows
®
XP rewall may block access to the conguration pages. Check the help les included with your rewall software for more information
on disabling or conguring it.

D-Link DSL-520B Specifications

Data Transfer Rates

G.dmt full rate downstream	up to 8 Mbps
G.dmt full rate upstream	up to 1 Mbps
G.lite downstream	up to 1.5 Mbps
G.lite upstream	up to 512 Kbps
G.dmt.bis full rate downstream	up to 12 Mbps
G.dmt.bis full rate upstream	up to 12 Mbps
ADSL full rate downstream	up to 24 Mbps
ADSL full rate upstream	up to 1 Mbps

Interfaces

ADSL interface	RJ-11 connector
LAN interface	RJ-45 port
Ethernet	10/100BASE-T