Dell Force10 Z9000 User Manual

Technical Support | 51
9
Technical Support
This chapter contains the following sections:
• The iSupport Website
• Contacting the Technical Assistance Center
• Requesting a Hardware Replacement
The iSupport Website
iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.
Accessing iSupport Services
The URL for iSupport is
http://www.force10networks.com/support/. You must have a userid and password
to access iSupport services. If you do not have a userid and password, you can request these at the
website.
To request a userid, password, and iSupport services, follow these steps:
Step Task
1 On the Dell Force10 iSupport page, click the Account Request link.
2 Fill out the User Account Request form and click Send. You will receive your userid and password by E-mail.
3 To access iSupport services, click the LOGIN link and enter your userid and password.

Dell Force10 Z9000 Specifications

General

Brand	Dell
Model	Force10 Z9000
Category	Switch
Language	English