Dell Inspiron 2000 User Manual

Technical Assistance
If you need assistance with a technical problem, perform the following steps.
Complete the troubleshooting checks in Chapter 3, "Basic Troubleshooting," of the Reference and Troubleshooting Guide.
Use Dell's extensive suite of online services available at Dell's World Wide Web site for help with installation and troubleshooting procedures.
Run the Dell Diagnostics as described in "Running the Dell Diagnostics" in Chapter 3 of the Reference and Troubleshooting Guide.
Fill out a copy of the Diagnostics Checklist and call Dell for technical assistance.
If possible, turn on your computer before you call. You may be asked to type some commands, relay information, or try some troubleshooting steps.
Diagnostics Checklist
The Diagnostics Checklist contains the information a Dell technician needs to efficiently evaluate your problem. Print this Diagnostics Checklist, and complete it before calling
Dell for technical assistance. If Dell issues you a Return Material Authorization Number after evaluating your problem, record the number on the checklist.
Date:
Name:
Address:
Phone number:
Service tag sequence:
Return Material Authorization Number (if provided by Dell Technical Support):
Operating system and version:
Peripherals:
Expansion cards:
Are you connected to a network?
Network, version, and network card:
Programs and versions:
Start-up file contents:
MS-DOS
®
: c:\autoexec.bat and c:\config.sys
Microsoft
®
Windows
®
: c:\windows\win.ini and c:\windows\system.ini
Error message:
Description of problem:
Troubleshooting procedures you performed:
Contacting Dell
Technical
Assistance
Diagnostics
Checklist
World Wide Web
on the Internet
Dell Fax Service
Contact
Numbers
NOTE: If you need help with hardware or software that was not Dell-installed,includingDellWare™items,contactthemanufacturerofthatitem.

Dell Inspiron 2000 Specifications

General

Brand	Dell
Model	Inspiron 2000
Category	Laptop
Language	English