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Dell OptiPlex 960 User Manual

Dell OptiPlex 960
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4. If the LED still does not illuminate, the problem is probably with the power supply. Contact Dell
(see Contacting Dell).
Steady Amber
No CPU detected.
l Reinstall the CPU and restart the system. If the computer still fails to boot, inspect the CPU socket
for damage.
l If the problem persists, contact Dell (see Contacting Dell).
Steady Amber
Memory modules are
detected, but a memory
power failure has occurred.
l If two or more memory modules are installed, remove the modules, then reinstall one module and
restart the computer. If the computer starts normally, continue to install additional memory modules
(one at a time) until you have identified a faulty module or reinstalled all modules without error. If
only one memory module is installed, try moving it to a different DIMM connector and restart the
computer.
l If available, install verified working memory of the same type into your computer.
l If the problem persists, contact Dell (see Contacting Dell).
Steady Amber
A possible CPU or
motherboard failure has
occurred.
l Replace the CPU with a known good CPU. If the computer still fails to boot, inspect the CPU socket
for damage.
l If the problem persists, contact Dell (see Contacting Dell).
Steady Amber
BIOS may be corrupt or
missing.
l The computer hardware is operating normally but the BIOS may be corrupt or missing. Contact Dell
(see Contacting Dell).
Steady Amber
A possible motherboard failure
has occurred.
l Remove all peripheral cards from the PCI and PCI-E slots and restart the computer. If the computer
boots, add the peripheral cards back one by one until you find the bad one.
l If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).
Steady Amber
Power connector not installed
properly.
l Reseat the 2x2 power connector from the power supply unit.
l If the system still fails to boot, contact Dell (see Contacting Dell).
Steady Amber
Possible peripheral card or
motherboard failure has
occurred.
l Remove all peripheral cards from the PCI and PCI-E slots and restart the computer. If the computer
boots, add the peripheral cards back one by one until you find the bad one.
l If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).
Steady Amber
A possible motherboard failure
has occurred.
l Disconnect all internal and external peripherals, and restart the computer. If the computer boots,
add the peripheral cards back one by one until you find the bad one. Contacting Dell.
l If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).
Steady Amber
A possible coin cell battery
failure has occurred.
l Remove the coin cell battery for one minute, reinstall the battery, and restart.
l If the problem persists, contact Dell (see Contacting Dell).

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Dell OptiPlex 960 Specifications

General IconGeneral
Tcase72.4 °C
Bus typeFSB
SteppingE0
Processor cache6 MB
Processor cores2
Processor modelE8400
System bus rate- GT/s
Processor familyIntel® Core™2 Duo
Processor seriesIntel Core 2 Duo E8000 Series
Processor socketLGA 775 (Socket T)
Processor codenameWolfdale
Processing Die size107 mm²
Processor frequency3 GHz
Processor cache typeL2
Processor lithography45 nm
Processor manufacturerIntel
Processor front side bus1333 MHz
Processor operating modes64-bit
ECC supported by processorNo
Thermal Design Power (TDP)65 W
Number of processors installed1
CPU multiplier (bus/core ratio)9
Number of Processing Die Transistors410 M
Internal memory4 GB
Memory clock speed800 MHz
Internal memory typeDDR2-SDRAM
Maximum internal memory16 GB
Memory layout (slots x size)2 x 2 GB
HDD speed7200 RPM
HDD interfaceSATA
Optical drive typeDVD-RW
Total storage capacity250 GB
Networking featuresGigabit Ethernet
Graphics card familyAMD
Compliance industry standardsIEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Discrete graphics card modelAMD Radeon HD 3470
Maximum graphics card memory- GB
On-board graphics card modelNot available
Discrete graphics card memory256 GB
Operating system installedWindows 7 Professional
Microphone inYes
USB 2.0 ports quantity10
Firewire (IEEE 1394) ports0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Chassis typeSFF
Product colorBlack
Product typePC
Processor codeSLB9J
Processor ARK ID33910
Processor package size37.5 x 37.5 mm
Weight and Dimensions IconWeight and Dimensions
Depth323 mm
Width85 mm
Height289 mm
Weight5900 g

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